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Hello.I am a compassionate heatlhcare advocate with a decade plus of hands-on patient care experience. I began my career as a certified nursing assistant where I learned valuable life lessons in work ethic and the fortitude needed to be a healthcare champion. I later became a respiratory therapist and worked with many different respiratory compromised patients in every level of care. I have also had the liberty of learning valuable communication skills as a hospital liaison and building relationships with key hospital stakeholders. I believe in constant growth as a long life learner. Shortly after I obtained a master of science degree in healthcare informatics, I successfully finished a contract with the CDC US-Mexico Quarantine Station and discovered my passion for public health and safety. I am excited for a professional pivot to extend my knowledge to a larger population base.
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“What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others that will determine the significance of the life we lead.”
-- Nelson Mandela
Rachel Dixon
Location: Lakeside, California
Email: [email protected]
Phone: (702) 338-3397
Skills:
Professional Experience:
Public Health Advisor
Caduceus Healthcare, CDC Contractor, San Diego, CA, USA (2022-2023)
Clinical Liaison
Encompass Rehabilitation Hospitals, Austin and Round Rock, TX, USA (2017-2019)
Respiratory Care Practitioner
Central Texas Rehabilitation Hospital and Seton Hospital Float, Austin, TX (2014-2016)
Respiratory Therapist
French Park Subacute Center, Santa Ana, CA, USA (2011-2013)
Education:
Master of Science in Healthcare Informatics, (M.S.), University of San Diego, San Diego, California, USA
Bachelor of Science in Respiratory Care (B.S.), University of Texas Health Science Center, San Antonio, Texas (UTHSCSA), USA
Location: Lakeside, California
Email: [email protected]
Phone: (702) 338-3397
Skills:
- SQL
- Tableau.
- MS Access, Excel, Word, PowerPoint, and SharePoint
- Project management, risk management/analysis, and quality improvement projects.
- Competency in Cerner and Epic electronic health systems
- Excellent written and verbal communication skills.
- Strong time management skills and a Six Sigma Certified Greenbelt
- Data focused
Professional Experience:
Public Health Advisor
Caduceus Healthcare, CDC Contractor, San Diego, CA, USA (2022-2023)
- Completed first COVID-19 data review/close out for conveyances and border crossings for the CDC San Diego and El Paso Quarantine Stations.
- Conducted over-the-phone inspections for international conveyances, including ships, aircraft, border crossings. Identified and mitigated potential health risks for travelers in accordance with CDC and international guidelines.
- Collaborated with local, state, and federal agencies, as well as international partners, to develop and implement policies and procedures related to quarantine and isolation, emerging infectious diseases, and public health emergency response.
Clinical Liaison
Encompass Rehabilitation Hospitals, Austin and Round Rock, TX, USA (2017-2019)
- Conducted patient assessments and coordinated care with healthcare teams, including physicians, nurses, and social workers, to ensure continuity of care and effective discharge planning and managed over 300 active colleague contacts.
- Facilitated communication between hospital staff and patients/families regarding care plans, medication management, and post-discharge needs.
- Developed and maintained relationships with healthcare providers, payers, and community resources to ensure appropriate referrals and continuity of care.
- Educated healthcare providers and patients on the hospital's services, capabilities, and programs to increase patient referrals and improve patient satisfaction.
- Coordinated patient transfers between facilities, including securing necessary authorizations and arranging transportation.
- Maintained accurate documentation and records in compliance with hospital and regulatory requirements.
- Collaborated with case management, utilization review, and revenue cycle teams to ensure appropriate reimbursement and minimize denials.
- Participated in quality improvement initiatives to identify and address opportunities for improving patient outcomes and experiences.
- Monitored and reported on key performance indicators, including patient volumes, referral sources, and patient satisfaction scores, to track progress and inform strategic planning.
Respiratory Care Practitioner
Central Texas Rehabilitation Hospital and Seton Hospital Float, Austin, TX (2014-2016)
- Performed respiratory therapy procedures and provided patient education for at least 50 patients per shift to ensure optimal respiratory function, delivered oxygen therapy, nebulizer treatments, bronchodilator administration, and mechanical ventilation management.
- Conducted patient assessments, including physical exams and diagnostic testing to evaluate respiratory status and develop individualized care plans.
- Maintained accurate and complete patient records, including treatment plans, progress notes, and billing information, in compliance with hospital and regulatory requirements.
Respiratory Therapist
French Park Subacute Center, Santa Ana, CA, USA (2011-2013)
- Monitored patients' response to ventilation and performed routine ventilator management and titration of ventilator settings to ensure proper oxygenation and ventilation.
- Collaborated with multidisciplinary teams to manage patients' complex respiratory conditions, including providing airway management, administering medications, and performing respiratory treatments.
Education:
Master of Science in Healthcare Informatics, (M.S.), University of San Diego, San Diego, California, USA
Bachelor of Science in Respiratory Care (B.S.), University of Texas Health Science Center, San Antonio, Texas (UTHSCSA), USA